Information, best practice, knowledge, case studies, tools and more from our network. 

Breaking isolation and creating new pathways for deaf and disabled people - a case study from Metro GAD

During the pandemic, METRO GAD sought funding to buy tablets for deaf and disabled people in Greenwich.

7 Deadly Sins of Digital Exclusion

Examples of how to overcome barriers to make sure all Londoners are part of the digital revolution and not left behind it.

What Londoners with Lived Experience Said

The impact of intersectional stigma on mental well-being and how to reduce health inequalities

Civic Strength Index

HEAR and its members have helped to develop the first steps in measuring what helps build a stronger community

Remote Researchers - a case study from the Chronic Illness Inclusion Project

Remote Researchers - learning from experts-by-experience in digital inclusion.

London Festival of Ideas

Exploring ideas and holding important conversations about what we need to do to 'Build Strong Communities' in London

Intersectionality in practice

Research findings for practitioners and policy makers

Volunteering Together: Inclusive Volunteering Report

Recommendations for improvements in policy and practice for better inclusion of disabled people in volunteering

'Overcoming Barriers To Independence' - a case study from Parents and Communities Together (PACT)

Parents and Communities Together is a community-led social support project that collected insights into family welfare through its support during COVID 19

'Digital Inclusion - another type of virus!' - a case study from People First LTD

Many people with learning difficulties were struggling before Covid-19 began with reduced services and support and cuts to benefits.

'Accessibility Go! Getting Creative At Home' - a case study from Community Action

"What we do have in common is a difficult mental journeys in life....during the 'Lockdown' months we were deemed as vulnerable and suffering disproportionately from self - isolation."

'Over-coming digital exclusion needs more than just devices' - a case study from Superhighways

Superhighways is a registered Online Centre and we promote digital inclusion at every opportunity.

'Addressing Digital Inequalities within the Armenian Community' - a case study from the Centre for Armenian Information and Advice

CAIA support the UK’s over 20,000 Armenians, from their centre in West London. Our organisation was well placed to adapt to the barriers created by ‘lockdown’.

Digital Poverty and Increased Isolation of LGBTI Migrants during COVID-19 - a case study from Micro Rainbow

Micro Rainbow works with about 400 LGBTI migrants every year, providing them with a holistic approach to integration that has three pillars: Housing; Social inclusion; Moving on support.

'Turning the Remote Access Revolution into Reasonable Adjustment' - a case study from the Chronic Illness Inclusion Project

Guidance on including disabled people in face-to-face meetings using video conferencing technology.

Addressing Digital Inequalities Within the Armenian community

CAIA support the UK’s over 20,000 Armenians, from their centre in West London, and were well placed to adapt to the barriers created by ‘lockdown’ due to being user-led, understanding the needs of isolated and intersectional Armenians and having already been part of the Good Things Foundation’s Online centre.

Stepping Stones4 Connect - a case study from Stepping Stones

"We noticed the lack of knowledge of using digital technology was made worse by an individual's financial situation."

'Shining Stars' - a case study from the Shining Stars Community Group

Supporting and empowering socially disadvantaged communities/individuals gain access.

'Tutors for GRT - challenging digital exclusion ' - a case study from the Traveller Movement

The Traveller Movement developed ‘Tutors for GRT’ in reaction to the Covid-19 pandemic. The movement has many years experience of casework with Gypsy, Roma and Traveller (GRT) families, demonstrating home schooling would be difficult for many GRT parents because of digital exclusion and low literacy levels.

Disabled refugees - resources and briefing

Home Office guidance and guide to rights and entitlements of disabled asylum seekers, refugees and refused applicants in the UK.