HEAR presents the third Expert by Experience case study highlighting good practice, user-led interventions and recommendations to help communities, policy makers and funders to overcome digital exclusion:
Due to their work with and understanding gained from their beneficiaries, 400 LGBTI migrants yearly, Micro Rainbow realised that tackling digital poverty was paramount during the pandemic. They were able to get LGBTI migrants online, provide continuing vital support to at risk LGBTI migrants and digitise two of their three programmes. Their Digital Social Inclusion work includes designing an experimental digital body movement programme and their Digital Moving On programme consists of a series of “Moving On” webinars on employability, accessing education, myths and realities about working, and legal workshops run by immigration lawyers.
Download or share the case study details using the hashtags #DigitalPoverty and #ChallengingDigitalExclusion and read the recommendations below
Home Office housing providers should equip their accommodations with WIFI for all asylum seekers: this will allow vulnerable migrants who live in poverty to stay connected with key services…
Funders should consider giving flexible grants that enable VCS organisations to top up their beneficiaries’ mobile phones…[and] also consider funding and evaluating experimental projects that explore and develop new digital delivery methods
VCS organisations should consider if their beneficiaries have access not only to mobile data and the relevant hardware (smart phones/tablets) but also to a safe space from which they can join without fearing, for example, of being outed to strangers.”